INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

Yes, we strive to ensure that the images on our site accurately represent the products you will receive. However, there may be slight variations in color or texture due to differences in lighting, screen display settings, or minor updates in the product design.

Where can I view my sales receipt?

You can view and download your sales receipt from your account on our website. Simply log in, navigate to the "Order History" or "My Orders" section, and select the specific order to access your receipt.

How can I return an item?

To return an item, please refer to our Return Policy on the website. Typically, you will need to request a return authorization through your account or contact our customer service team. Ensure the item is in its original condition and packaging, and follow the instructions provided to send it back to us.

Will you restock items indicated as “out of stock?”

We frequently restock popular items, but availability can vary depending on the product. You can sign up for restock notifications on the product page, or contact our customer service for more detailed information regarding specific items.

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